RMS | Remote Management System
The Teltonika RMS Remote Management System is an all-in-one user-friendly IoT platform. It provides a smart way to stay on top of your whole connected solution. Completely remotely, securely, and reliably.
Save Time and Operational Costs
RMS is a powerful solution for remote access and management allowing users to save time and operational costs. While being flexible and easy to use. With RMS you can manage compatible Teltonika Networks routers and gateways, reach remote devices, utilize the power of remote desktop access and configure secure VPN tunnels with just a few clicks.
To fit the requirements of different user profiles, we offer various functionalities of RMS available separately, so you may choose only what your business needs and save on costs.
Reach and control all compatible Teltonika Networks devices even if they don’t have Public IP
Access any smart devices via HTTP/HTTPS or SSH & configure them using WebUI or CLI as if you are in front of them
Control laptops, desktop, industrial computers and other devices running Windows or Linux via RDP or VNC – remotely
Set-up secure VPN tunnels to unlimited number of endpoints with just a few clicks! An excellent choice for remote PLC and machinery access.
With RMS you can ensure availability and security of your devices with automated firmware updates over-the-air
Transfer the functionality you want from RMS into your own IoT Platform
MANAGMENTFull control and monitoring of your whole fleet of compatible Teltonika Networks routers and gateways is one of the most important features that Remote Management System (RMS) is offering. Besides ensuring availability and security of your devices, RMS offers many features to save your time and expenses while managing everything remotely – even without Public IP!
RMS CONNECT is a unified access system, which allows you to reach and control smart devices remotely with RMS. If your PLC, Industrial PC, CCTV camera, Point of Sale system or other intelligent device is reachable by one of RMS compatible routers or gateways, you can access it with RMS CONNECT without Public IP or additional VPN services!
We know how excruciating it may be to manage large-scale networks containing various devices. We designed RMS VPN to offer the easiest way of setting up VPN connections to your whole infrastructure. Now you may remotely, simply, and securely reach multiple endpoints at the same time without the need to worry about configuring different protocols or setting up servers. We will take care of all of this for you in the background!
What could be more efficient than having a single software system for your all connected solution infrastructure? With our RMS API you can get just that! RMS API allows your IoT Platform to directly interact with RMS and get the exact data and functionality you need. Just like with other RMS services we want to give you full control of your solution and RMS API brings that to another level!
|Connection with server||MQTT protocol (with SSL certificates).|
|Static device parameters||IMEI, model, manufacturer, hardware version, IMSI, product code, batch number, modem revision.|
|Dynamic device parameters||SIM state, PIN state, net state, signal (-dBm), operator, operator number, connection state, mobile connection type, temperature, sent bytes (of both SIM cards, if available), received bytes (of both SIM cards, if available), firmware version, current SIM slot, router uptime, mobile IP, WAN state, WAN IP, cell ID, MCC, MNC, LAC, ICCID, RSCP, ECIO, RSRP, SINR, RSRQ.|
|Hotspot parameters||Hotspot SSID, hotspot status (enabled/disabled), hotspot IP, total downloaded data, total uploaded data, users, active users, active user MAC, active user IP, active user start time, active user end time, active user use time, user downloaded data, user uploaded data, hotspot download limit, hotspot upload limit.|
|GPS parameters||Status, latitude, longitude, fix time, GPS date/time, altitude, speed, satellite count, course, accuracy.|
|Input/output parameters||Digital input, digital isolated input, analog input, digital OC output, digital relay output.|
|Security||RMS security was tested and validated by Bell Canada Cyber Security Team and Forensik.|
|Proxy||WebUI, CLI, HTTP(HTTPS) Non-teltonika device.|
|Cloud||Amazon Web Service.|
|Eligible devices||RUT230, RUT240, RUT850, RUT900, RUT950, RUT955, RUTX08, RUTX09, RUTX10, RUTX11, RUTX12, TRB140, TRB141, TRB142, TRB145, TRB245, TRB255.|
|Creatable alerts||Signal strength, SIM switch, device status change (online/offline), mobile data (connected/disconnected), GPS geofencing.|
|Update types||Firmware update, configuration upload.|
|Report types||Manual one-time reports (day, week, month), and periodic reports (daily, weekly, monthly).|
|Available downloads||Device configuration, event logs, troubleshoot file, CSV file of currently visible devices, generated reports, uploaded firmware files, and uploaded configuration files.|
|Regional Availability||Global (excluding Russia & Belarus)|
Security is the top priority for all Teltonika Networks products, and our Remote Management System (RMS) is no exception. RMS is a cloud-based platform used by thousands of businesses globally every day. The RMS helps to stay in control of mission-critical network infrastructure conveniently, and most importantly – remotely. Below we will outline a few of the measures we take to make sure the users are safe from any cyber-attacks or unauthorized access.
WHAT IS RMS SECURITY MECHANISM?
RMS is a proprietary software solution developed by Teltonika Networks and hosted on AWS (Amazon Web Services). AWS has over a million active enterprise users, including companies like Samsung, Netflix & NASA. Arguably, it is the safest cloud available today with a multitude of certifications and attestations, including SOC-1/2/3, which makes AWS even safer than most On-Premise server configurations.
HOW DO TELTONIKA NETWORKS DEVICES COMMUNICATE WITH RMS?
Routers and gateways by Teltonika Networks communicate with the RMS platform via the MQTT protocol, chosen due to the security features it offers. MQTT is protected with TLS protocol, as per X.509 TLS 1.2 standard. All communication between the device and the RMS is hashed and signed with an RSA signature. This method of interaction complies with TLS 1.3 protocol requirements ensuring unparalleled privacy and performance compared to previous versions of TLS and non-secure HTTP.
HOW SECURE IS RMS CLIENT CONNECTION TO THE SYSTEM?
All clients access the RMS via HTTPS. Therefore, all communication is encrypted, ensuring no one will be able to intercept any login details or gain unauthorized access to an account. To make access even more secure, we have implemented the OAuth 2.0 authentication method with two-way verification, preventing unauthorized access even when login credentials are compromised or stolen. With Teltonika ID, you may even use biometric data authentication as an additional security measure to log in.
WHICH CYBER-SECURITY CERTIFICATIONS RMS COMPLIES WITH?
All servers running RMS are hosted by AWS, RMS complies with CIS v7 infrastructure security certificate developed to align with the latest cyber threat data and reflect today’s current threat environment. Moreover, RMS was tested according to OWASP methodology by Bell Canada Cyber Security Team stating that the security posture of Teltonika Networks’s RMS web application was found to be good, with no vulnerabilities identified.
You may unlock different RMS services with RMS credits acquired from us or any of the RMS resellers. You may find a full list here. Here is how RMS credits work across different services on the platform.
We offer a free 30-day trial for every new device so you can try RMS free of charge for one month! After the trial period is over, it costs one credit to enjoy the RMS MANAGEMENT service for 30 days. The license is extended automatically as long as you have credits in your account.
Connect & VPN
When it comes to accessing other devices through our routers and gateways, we provide a free allowance of 5 GB for data traffic for every company within RMS. In case you need more data for remote access to end-devices, you may easily top-up. Each 2 GB increment costs 1 RMS credit.
Each company within RMS gets 100,000 free API requests each 30 day period beginning from the first request made. That is more than enough for most, but if you need more, please contact your sales representative.
OUR AWS CLOUD
Standard RMS branding
OUR AWS CLOUD
Rebranded RMS version according to your needs
Dedicated AWS CLOUD
Standard RMS branding
Cloud of your choice
Rebranded RMS version according to your needs
Your local hardware