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Boost your BEAM with BEAMplus

MORE SERVICES AND MORE SUPPORT FOR YOUR BEAM ECOSYSTEM

BEAMplus - Box Front

BEAMplus, the one-stop fully-managed service directly from the people who know your BEAM system best.

BEAMplus is our fully-managed service and unlimited warranty designed so that you can get the most from your BEAM devices.  It gives you the peace-of-mind that your BEAM devices are continually looked after by the team that designs and integrates them.

Our team knows the BEAM hardware and their operating systems and applications inside-out.  As a result BEAMplus gives you unrivalled support and a one-stop service from our in-house team of experts, allowing our products and solutions to be truly integrated systems. 

BEAMplus is available for our X-Series and i-Series range of onboard router products, and if you own multiple units we can offer discounted fleet subscriptions.

Services to boost your BEAM hardware

Icon - Lifetime Warranty

LIFETIME WARRANTY

The ultimate peace of mind. Your BEAM hardware will have a lifetime warranty for as long as you own it with a BEAMplus subscription. If we can't fix it, we'll replace it.

Beam Care - 24/7 Online Helpdesk

HELPDESK SUPPORT

Our dedicated online helpdesk and support chat is available to help you. Our BEAMplus Premium subscription gives you a 24/7 dedicated access to help too.

Beam Care - Remote Diagnostics

REMOTE HELPING HANDS

Get full support with any custom configuration or changes to your BEAM hardware. Let us help you make your device operate exactly how you want.

Beam Care - On-site Engineers

ON-SITE ENGINEER

Our engineers provide on-site support for those most in need of urgent assistance if we can't fix your system remotely.

GPS Tracking Icon

LOCATION TRACKING

Get access to live location tracking for all your vehicles fitted with GNSS enabled BEAM hardware using our BEAMtrackr platform.

Content Publishing Icon

CONTENT AND HOTSPOT PUBLISHING

Publish your content to your BEAM Wi-Fi systems remotely using the BEAM Content Delivery System.

Remote Diagnostics Icon

REMOTE DIAGNOSTICS

We can provide remote diagnosis, and in most cases fix any issues without the need to call out an engineer.

Beam Care Bus Wi-Fi - Rapid Response

RAPID RETURN TO BASE

Our team provide a rapid collect-repair-return courier service if your BEAM hardware cannot be fixed remotely.

Beam Care - 3 Day Repair

3 DAY REPAIR GUARANTEE

We will repair any problem or supply replacement BEAM hardware in 3 working days.

BEAMplus - Box Front

BEAMplus PLANS

BEAMplus Standard

Access to key services
Annual subscription per device
  • Lifetime Warranty*
  • Anytime Helpdesk Support
  • Remote Helping Hands
  • Remote Diagnostics
  • Rapid Return to Base
  • Live Location Tracking
  • Content and Hotspot Publishing
  • 3 Day Repair Guarantee
  • On-site Engineer Support
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BEAMplus Premium

Access to all services
Annual subscription per device
  • Lifetime Warranty*
  • Anytime Helpdesk Support
  • Remote Helping Hands
  • Remote Diagnostics
  • Rapid Return to Base
  • Live Location Tracking
  • Content and Hotspot Publishing
  • 3 Day Repair Guarantee
  • On-site Engineer Support

When it comes down to support BEAMplus has you covered

Our BEAMplus Agreement can be found here

*Please note that the Lifetime Warranty element cannot be used for the first 14-days of the subscription.

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