Boost your BEAM with BEAMplus
MORE SERVICES AND MORE SUPPORT FOR YOUR BEAM ECOSYSTEM
BEAMplus, the one-stop fully-managed service directly from the people who know your BEAM system best.
BEAMplus is our fully-managed service and unlimited warranty designed so that you can get the most from your BEAM devices. It gives you the peace-of-mind that your BEAM devices are continually looked after by the team that designs and integrates them.
Our team knows the BEAM hardware and their operating systems and applications inside-out. As a result BEAMplus gives you unrivalled support and a one-stop service from our in-house team of experts, allowing our products and solutions to be truly integrated systems.
BEAMplus is available for our X-Series and i-Series range of onboard router products, and if you own multiple units we can offer discounted fleet subscriptions.
Services to boost your BEAM hardware
LIFETIME WARRANTY
The ultimate peace of mind. Your BEAM hardware will have a lifetime warranty for as long as you own it with a BEAMplus subscription. If we can't fix it, we'll replace it.
HELPDESK SUPPORT
Our dedicated online helpdesk and support chat is available to help you. Our BEAMplus Premium subscription gives you a 24/7 dedicated access to help too.
REMOTE HELPING HANDS
Get full support with any custom configuration or changes to your BEAM hardware. Let us help you make your device operate exactly how you want.
ON-SITE ENGINEER
Our engineers provide on-site support for those most in need of urgent assistance if we can't fix your system remotely.
LOCATION TRACKING
Get access to live location tracking for all your vehicles fitted with GNSS enabled BEAM hardware using our BEAMtrackr platform.
CONTENT AND HOTSPOT PUBLISHING
Publish your content to your BEAM Wi-Fi systems remotely using the BEAM Content Delivery System.
REMOTE DIAGNOSTICS
We can provide remote diagnosis, and in most cases fix any issues without the need to call out an engineer.
RAPID RETURN TO BASE
Our team provide a rapid collect-repair-return courier service if your BEAM hardware cannot be fixed remotely.
3 DAY REPAIR GUARANTEE
We will repair any problem or supply replacement BEAM hardware in 3 working days.
BEAMplus PLANS
BEAMplus Standard
Access to key services- Lifetime Warranty*
- Anytime Helpdesk Support
- Remote Helping Hands
- Remote Diagnostics
- Rapid Return to Base
- Live Location Tracking
- Content and Hotspot Publishing
- 3 Day Repair Guarantee
- On-site Engineer Support
BEAMplus Premium
Access to all services- Lifetime Warranty*
- Anytime Helpdesk Support
- Remote Helping Hands
- Remote Diagnostics
- Rapid Return to Base
- Live Location Tracking
- Content and Hotspot Publishing
- 3 Day Repair Guarantee
- On-site Engineer Support
When it comes down to support BEAMplus has you covered
Our BEAMplus Agreement can be found here
*Please note that the Lifetime Warranty element cannot be used for the first 14-days of the subscription.
